Paying pensions today and preserving pensions for tomorrow is both a great privilege and a great responsibility. Behind every calculation, every investment deal and every email, there is a real person who is counting on us for their future. As a pension delivery organization, we exist to serve our members, active and retired. And so, it is an integral part of our strategy to ensure that everything we do is aligned with our members' interests. This report details the work we have done to infuse a member-driven approach into all of our activities. We will continue to build on these efforts in 2016 and beyond to enhance pension certainty, sustainability and stability because we are member driven.