Contact Us
Member services
Get in touch or submit documents
For any pension questions or updates to your information, please contact our Member Experience and Pension Operations team by logging in to your secure Online Services account.
Log into Online ServicesSign up for an Online Services account
If you haven’t yet registered, sign up to:
Access your pension details and documents – all in one place.
Update your contact and beneficiary information conveniently.
Communicate with OPTrust and send attachments quickly and easily.
Member Experience and Pension Operations
Monday - Friday 9 a.m. - 4:30 p.m.
Telephone: 416-681-6100 Toll-free within Canada: 1-800-637-0024 Fax: 416-681-6175
Need special accessibility accommodations?
Need to submit documents, but not eligible for Online Services?
Employers
Sign in to our Secure Employer Portal to:
Send and receive secure electronic messages
Send forms, documents and files
Send payroll data files
Receive reports from OPTrust
General inquiries
Telephone: 416-681-6161 Toll-free within Canada: 1-800-906-7738 Fax: 416-681-3552
Our offices
Private Markets Group
Toronto
1 Adelaide Street East, Suite 2900 Toronto, ON M5C 3A7
Fax: 416-681-3552
London
7 Cavendish Place, 2nd Floor London, UK W1G 0QB
Phone: +44-207-009-1110
Sydney
Level 32 126 Phillip Street Sydney NSW 2000, Australia
Phone: +61-2-9121-1800
Media relations
For more information on scheduling our pension industry experts for interviews or speaking opportunities, contact:
Claire Prashaw Director, Public Affairs Email
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